Thanks for the question. It was really important for me to get you further details.
As you said, as part of our effort to support Canadians during the pandemic, in March we put a pause on collection activities for all ESDC debts until the end of September. This meant that notices of debt were not being issued.
As we transition back to a different, simplified EI system, we resumed issuing these debt notices on November 1. However, the big caveat, as I explained, is that all debts will be removed from collection activities until February 2021.
Graham, or Benoît maybe, could you explain the process of issuing these notices and how they're actually delivered?