Mr. Evan Siddall at the Human Resources, Skills and Social Development and the Status of Persons with Disabilities Committee

On November 4th, 2020. See this statement in context.

November 4th, 2020 / 5:50 p.m.

President and Chief Executive Officer, Canada Mortgage and Housing Corporation

I will try to be brief.

We have reduced our turnaround times by 50%. We stood this program up extremely quickly. We got it launched on time. We have client solution specialists who are supporting folks as well.

I'm happy to respond more. We sped up what is a very complicated program that requires consultation with provinces and territories, underwriting of loans, confirmation of affordability criteria, greenhouse gas emissions and accessibility criteria. We have reduced the turnaround times by 50%.

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