We have been providing recommendations, not through us but through the health tables, through NACI and through the science. It's not a political decision. It's something that's being done with the scientists. Immunologists and virologists have been making recommendations. The challenge is trying to keep people safe while also providing supports to get them through these challenging times when they can't meet.
As you said, there are those who can't master the technology, which is why sometimes providing extra support to have someone help them.... They come in the room and do it with them, which would be PSWs and those working in the facilities, so they can have some time to connect with family members.
However, it's not enough. It's not good enough. We need to do better, and we're constantly looking at ways to help.