Thank you, Madam Chair, for that question.
There's no doubt that there's more that CMHC can do to improve our client service and ensure that our non-profit clients have access to the NHS programs. I welcome any type of feedback that you may have from your constituents, and we can definitely look into that in terms of things we can do to improve.
With respect to the national housing co-investment fund, for example, we have taken many of the criticisms we received about the delivery of the program in the early years, and we have acted on them. We are very pleased to say that we have reduced our turnaround times by about 50% over the past year.
Long-term care is a very specific challenge because, as you know, CMHC's mandate is to finance housing, and long-term care often involves a housing-related component but also facilities that are more linked to...let's call it health care. It's possible to use our national housing strategy programs for that, but in cases like long-term care, we often have to involve provincial health authorities in looking at the various aspects of the services that are provided in those facilities, and that creates complexity.
I don't know if your constituents are perhaps referring to that—