Yes, Ms. Falk, the pandemic was very difficult for Quebec seniors. They suffered enormously from the confinement. There was a social split, if I can use this term even though I know it's not the right one. In other words, they were kept alone and isolated from their families. There may have been images like these shown elsewhere in Canada but in Quebec, on television they were showing people crying and trying to speak through a window. Often, the senior on the other side of the window did not understand what was happening. So it was very difficult for seniors. Even those who were mentally well balanced suffered. Some even decided to move out of their residences so they would never have to experience anything like it again.
Our association has been around for 42 years, but the CHSLDs and RPAs date from the 1960s and 1970s. We've been complaining for a long time about the fact that services are inadequate, that there is not enough staff to care for the elderly, and that the government claims they've heard our complaints. Nevertheless, it would seem that it took a pandemic for them to really become aware of what was happening, because suddenly the media started saying just how terrible and awful things were. And yet our organization has been there for 42 years and has for a long time been condemning these situations without anyone listening. All of a sudden, because of the pandemic, it's as if it were something brand new and people began to react. In any event, it's time for us to do something. We'd better be ready in case there's another pandemic, because we think it could be worse than the one we've just been through.
Does that answer your question, Ms. Falk?