I do want to take note of your remarks.
You made mention of families and how important it is to not shut them out. From my background and experience of having worked in a medical facility, when it comes to people who are being hospitalized, I know how important it is to not fall into that institutionalization lull. It's something that you referred to when you spoke of your mother not having that constant stimulation every day.
I think what's so important is how much our families do in the caregiving role. It's not just that they're actively doing things, but they're also advocating. Family members and close friends—the ones who go and visit loved ones—are the biggest advocates and sometimes the loudest voices. I wanted to note that I think those activities are really important and valid to mention.
With regard to staffing, in my role as shadow minister for seniors, I've heard a lot of testimony on staffing shortages. In your experience, how have staffing shortages impacted the quality of care that you've seen, specifically for seniors in long-term care homes?