I realize we're tight on time, so I don't want to take up too much of it.
The critical piece there is the inside coordinated access. There's reliance on relationships and on referrals. Eight or nine times out of 10, the relationships with indigenous housing providers and indigenous community organizations, such as friendship centres, don't exist, and where they do, referrals are not made as regularly as they should be. People don't self-identify for fear of being discriminated against, and even when they do, they're not necessarily sent to the right places. Again, it's this circumstance in which the system is built for actor A, who's devoid of any kind of characteristics, and then you plug in an indigenous person and you're surprised that it doesn't work. Well, it doesn't work because there are specific needs that will never be addressed by a process that assumes everybody is the same.