Terry Beech at the Human Resources, Skills and Social Development and the Status of Persons with Disabilities Committee

On May 6th, 2024. See this statement in context.

May 6th, 2024 / 5:30 p.m.

Liberal

Terry Beech Liberal Burnaby North—Seymour, BC

I just wanted to answer her question, Mr. Chair.

The pension call centre wait times went from 62 minutes in 2022 to 23 minutes in 2023. They are currently 19.3 minutes. Better is definitely possible. I think there are ways that we can improve those numbers still, and we are working to do so, but they have gone down every single year for the last three years.

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