Ms. Hall, do you mind if I go first? Thank you.
Essentially, the [Technical difficulty—Editor] that the dignity element is the key, and the dignity element is tied to that professional title. The reason we have seen a lot of these jobs go from full-time to part-time, and it is a member issue on a large scale for us right across Canada, is simply that employers have the flexibility to hire other titles to replace that personal support worker. They can do so at leisure. Because there's no regulatory or title protection around that, it's making the job of trying to secure full-time PSW work extremely hard.
Once you start establishing that you want to hire a PSW full time, you ask, what is a PSW? Who defines that? There's no college. There's nothing other than the Canadian Support Workers Association. The first role is that you need to standardize the title, and then you're going to see some ability to....
That goes right across home care and long-term care. If you standardize that title, so that personal care is personal care right across the board, then in theory you should start seeing those part-time jobs go away. Right now there's no incentive—none—to hire full time.