I'm going to proceed until I'm told we don't have time.
I just want to remind people again of Pat Armstrong's words, “The conditions of work are the conditions of care.” As a reminder, compared to the OECD average over the last couple of years, Canadians had fewer care workers per 100 [Technical difficulty—Editor]. When you cut corners, when you put profits before people, and when you put your shareholders' money before the care that you provide to our senior residents, the outcomes are going to be exactly what we saw. We performed worse [Technical difficulty—Editor] put the respect and the dignity back into care. That starts with caring for the patients, residents and clients, but also for the people we rely on to care for our loved ones.
The conditions of care have to improve through improving the conditions of work and improving the wages.