Thank you very much, Mr. Chair. I'd just like to start by welcoming Marilyn Gladu to the committee.
Marilyn, it's a pleasure to have you here. I know your years of experience will certainly benefit the committee. We're very happy to have you here.
Secondly, I'd like to thank all the witnesses here today, not only for appearing before the committee, but for your dedication to what has been a challenging last couple of years and for your commitment to the most vulnerable who need care. Along with the members of this committee, I am truly grateful for the dedication and sacrifices you and your members make for so many Canadians and their families. Thank you very much for that.
As we begin this study, we are still emerging from the pandemic environment. One of my colleagues on the committee talked about the media stories that appeared at the commencement of the pandemic and the critical stress that put on long-term care facilities and long-term care workers.
My first question is for Ms. Hall.
I would like your opinion as to why we were so woefully unprepared for such a tragedy that hit us.
Thank you.