I don't think it changed. The regulations and the legislation are in place. It's the enforcement that's part of the problem again. It's all about enforcement.
Also, it's about attitude. People don't understand it. In the time I've been with CNIB guide dogs, so since 2020, I have had people return their guide dogs after the dogs have been trained and after they have spent about a year with their dogs. I've had them return their dogs to CNIB and say, “I love the independence. I can get up and move around independently, but I can't go any further than the door, because the access refusals are becoming more of a barrier than the lack of independence to go freely around my environment.”