I would say, specifically for those of us who work within organizations, that the average person with a disability is just trying to get through their day. It's the effect of the legislation that they feel. However, for those of us who are working in the field, who come in here and speak to folks, it's very difficult sometimes to know who to talk to about what, so it does become very confusing.
I think that often people will call us and say, I need you to fix this, and then we have to go figure out where that particular jurisdiction is, so, yes, there is confusion. I also firmly believe that although there is confusion, there needs to be enforcement in one area. However, responsibility for the standards is not just in one department. It's right through the entire government, and I would say actually right through the entire country, and we all need to be responsible. There definitely needs to be an enforcement mechanism that's easy to navigate.