I am definitely a big advocate for simplicity. That's why I think less red tape is better, as is plain language. It doesn't matter what government department it is, it's so imperative that plain language be used, so that things are easily understood and easily applied.
We are discussing a barrier-free Canada, and we have heard, not just in this study but in other studies that we have done as well, about where barriers were in place for people who had disabilities. It just made things difficult to access. I'm wondering, from your personal experience, what some of the barriers are that you have faced in accessibility.