Sure. The data clearly shows us, and the experience of workers clearly identifies to us, that different groups face different barriers in the workplace. For example, fear of retaliation would be heightened for certain groups. My third recommendation would be to have specialized programs to support these types of marginalized groups through the complaint process.
Firstly, these processes are very bureaucratic. When you look at these processes, it's almost like you're David and the process is Goliath. It's a very challenging process to go through. There's the length of time, and the employer oftentimes doesn't provide you with all the information. They know the full back end of how the process works and they're only showing you a little piece. You're not fully aware of it.
For all workers, I think that creates barriers, but when you are in any of these racialized, indigenous or Black groups, you're already facing additional barriers within the workplace. To make the process more accessible, there could be programs to support employees in these groups to navigate these processes.