That's an excellent point and excellent question. I don't think it relates to our culture. I hope it doesn't, but I'll be on the lookout for that should I see signs of that.
We're measured on targets and the delivery of targets. We try to work with as many non-profits as we can to help them get their projects over the line. It's obviously easier and faster to deal with large non-profits that are skilled, have repeat clients and know the process. It takes more hand-holding to work with smaller clients. We are looking at ways to address that, but that's an important question.
It does require resources to work with them and help them through the application process. It is, in many respects, like a process for a loan application. There's an amount of information we need in order to do our due diligence, that sort of thing. If it's their first time through, sometimes that does take a while.
We appreciate that it's challenging for them. We are looking at ways we can simplify our application processes and streamline some of the documents to really help them through the process. I appreciate that, at the end of the day, it's still a complex transaction for an organization. In many cases, this would be the only one they would do in a lifetime.