The short answer is that a few years ago we did streamline the development process document, which I'm more than happy to share. That started the conversation. I'll also include some case studies from some municipalities that have done some great work at streamlining. I won't list them, but there are probably about four or five of them in that document that also illustrate exactly what you're speaking about.
Continuous improvement is something that AMO has definitely looked at. We work with different staff organizations, from planners to building officials. We've certainly been on files such as building code harmonization, etc. We take a holistic approach.