Yes, I was getting there.
As I've mentioned several times in the House, we've hired almost 600 people since January, because we anticipated a large volume of applications. We have also changed processes, particularly in the call centres. I will ask my public service colleagues to give you more details on this. It is important to mention that in February we were receiving 50,000 calls per week, whereas today we are receiving more than 200,000 calls per week.
Ms. Power could answer that question.