Thanks, Mr. Chairman.
First and foremost, I think we should thank Madame Chabot again for raising this issue. We all know that government supports, irrespective of what level of government provides them, are important for people, whether they're on a temporary basis or a permanent basis. The fact that this is our first study is important, I think, and we should thank Madame Chabot again for bringing it forward.
Based on the last line of questioning, we should remind everyone that it wasn't unanimous to get us here today. There were two parties, actually, that supported the motion on Friday—the Liberals and the NDP. We see it as a priority, and my line of questioning will certainly get at that.
Through you, Mr. Chairman, to the witnesses—whoever chooses to answer—how has staff transitioned the delivery of EI services to clients during the pandemic, and how has that impacted the delivery of service over the last two years?