I'll answer the question in regard to the dedicated team.
We have two layers of dedicated teams. One is associated with a newly formed dedicated team that will be stood up this week in the call centre. That is in regard to being able to.... When the situation occurs that the individual on the line is saying that they're faced with identity fraud, or we see a flag in the system that indicates there is an issue with their file, that call would be transferred over to a dedicated team that we are training now to be able to ask those second- or third-level assurance questions that normally would have had my team calling back.
At the same time, we are almost doubling the resources in the Quebec region, where we are seeing a disproportionate representation of these types of activities occurring. As we said earlier, we will be able to reach out to those who are most in need and respond in the next two weeks to those 2,000 who have been identified as an urgent requirement. We will then continue to work through the volume that we're seeing with the expanded capacity.