Yes, certainly.
It's important to note that the first 10-year passports were issued in July of 2013, so the first 10-year passport renewals will happen in July of this year. We understand that this is going to mean a big influx. The fact that Service Canada has doubled the existing workforce is going to help with that.
We also expanded passport services to 13 additional Service Canada centres across the country, and we have plans to increase that by another 25 offices within the next fiscal year, which will expand access.
There's something very important about that, because we see in busy urban centres that it's not just the folks who live in those centres who go there to get their passports renewed. It's also people who are coming from more remote areas, so the more we can spread out the passport program around the country, the less busy those urban centres are going to be and the more access people in rural or remote communities will have to passport services.
We've also maintained the simple renewal process for anyone who has had a valid passport that has expired within the last 15 years.