Thank you, Mr. Chair.
Thank you so much for being here. I really appreciate your time and insight into this important study.
I think it's really important to look at this. I think lots of us don't know what we don't know when it comes to barriers. Nobody really knows what a barrier is until they don't have access. Thanks for your work on this.
There are a couple of things that jumped out at me when I was looking at your report. For those watching at home, the report is, “Accessible Transportation for Persons With Disabilities” in the reports of the Auditor General of Canada to the Parliament of Canada.
In the last section, in the “Overall message”, it said, “The Canadian Transportation Agency has very limited authority to request complaint data from the transportation service providers.” Why?