It was an advisory service we looked to for advice. These are people with lived experiences.
Throughout the audit, we also consulted with and spoke to many organizations that either have or represent broad areas of people with various disabilities. Every conversation starts and ends with the fact that the most important part is consultation with persons with disabilities—the idea of “nothing without us”.
The second thing that came out of these discussions was prevention. If we consult with persons with disabilities, there's a much higher chance of preventing issues. If they're not prevented, we get into the identification, removal or mitigation of various obstacles. That's why our objective talks about “identifying, removing and preventing barriers”.