Thank you very much.
As Mr. Long mentioned, I was here during Bill C-81. I was very frustrated with it because it seemed like it came in at the eleventh hour. We had to just pass it and get it done.
We were very much focused on accountability, understanding that, when we are consulting with persons with disabilities, sometimes that will look different. It doesn't necessarily mean that we're sitting in a room having a conversation. There could be aides involved from various levels, even when we look at how people can get to the consultation point. Obviously, that was pre-COVID, and the virtual realm wasn't as adapted everywhere.
I also want to ask how CATSA did not know that the regulations required its management to take accessibility training. It's quite alarming to me that it wasn't understood that this should be done, especially when we have a.... This is a culture change. This is something that needs to be discussed, and it has to be at the forefront. That accessibility lens has to be put on there. I'm just wondering why it wouldn't know that this was something that needed to be done.