Thank you.
What I'm looking at is that it seems the role of government is to set goals and objectives. It seems the challenge is in implementation, in changing the culture and in gaining commitments.
When I was working with the bank, one of the rules of thumb we had was that there had to be at least three layers of management that were firmly committed to the new principles and processes. Was there any evidence of that being an embedded culture in any of the organizations you reviewed?