Thank you, Minister.
If you want to be flooded with emails, we can do that.
Your response addresses one part of the problem, which is the issue of identity theft.
On the other hand, I raised a rather disturbing aspect regarding efficiency, and I don't mean the efficiency of Service Canada employees. Some things were predictable. Emergency measures such as the Canada Emergency Response Benefit, or CERB, and the Canada Recovery Benefit, or CRB, have ended. A certain volume of claimants could be expected, which is not unusual in December and January. This volume was to be expected and it seems that it was not anticipated. We hear that people are going hungry, but some people are hungry because they are not getting their benefits.
The 28‑day service standard is a long time. What are you doing, today, to relieve the 300,000 people who have not received their benefits within the 28 days and are still waiting for them?