I will refrain from answering that particular question about the use of artificial intelligence and housing issues. I don’t think I have anything new to add.
However, I will reiterate that we need to learn more about these tools. The way to better understand them is to talk about them, to provide a framework that forces employers to explain to their employees what they want to do, the goal they’re trying to achieve, the changes that will be made to their workplace and the repercussions on people’s autonomy.
In a context where augmented work will occur, that’s terrific. In a context where we’re only getting diminished work results, it’s problematic. It all begins with knowledge. We need to know what we’re dealing with. We don’t even know whether we’re dealing with algorithmic tools for automated decisions or semi-automated decisions or whether they’re symbolic algorithms or machine learning algorithms. Those are things we simply don’t know. Workers don’t know if the algorithmic tool is capable of thinking for itself or if it’s just following a decision tree.
We’re a long way from understanding. We need to develop mechanisms to learn more. Once we do…