I love that you said it benefits you as well. It's a win-win situation.
It's a long-term win, especially when you look at the people who are most vulnerable and experiencing homelessness. Transitioning from that survival mode to getting housed and then also trying to reintegrate into, say, the workforce, or volunteering in general, is a very big challenge, but you have that ability to help people transition to that.
I love and value the model of peer support more than anything. Sometimes we put so much regard or value on labels or a professional, when it's often peer support, someone with lived experience, who can really help somebody walk through this. When you say “bad policy”, what else do you think you need corrected to help you?