Thank you very much, Madam Chair.
Thank you, Mr. Rousseau. I also thank all the other witnesses.
We all know what led to this motion. There was a very unfortunate, if not shocking, incident in Prince George where a disabled man in a wheelchair had to drag himself out of the plane owing to a lack of assistance. That is inexplicable and appalling.
We know that Air Canada sent a letter of apology, but beyond apologies, how can such a situation be justified?
In your opinion, is this an isolated case or are there other similar situations that occur and that should never happen again?