Thank you very much, Mr. Rousseau.
The first rounds of questions are six minutes. I will be leading us off on behalf of the Conservatives.
First of all, I want to start by saying that the treatment that many persons with disabilities have had from Air Canada has been shocking to hear and completely unacceptable. We've heard of horrible situations of mistreatment reported by persons with disabilities. These are experiences they've had with Air Canada, including recently, from October to November of 2023 alone.
There have been headlines about an Air Canada passenger who had a lift fall on her head and her ventilator was disconnected. Air Canada left Canada's own chief accessibility officer's wheelchair behind on a cross-Canada flight. A passenger was forced to drag himself off of an Air Canada flight, and a man was dropped and injured when Air Canada staff didn't use a lift as requested.
Can you confirm that these are the types of situations that persons with disabilities are experiencing at Air Canada, Mr. Rousseau?