It is also the lack of understanding of the process by the family members who are overseas and the people here. There is no really clear publication or explanation. Most of the time, the explanation they receive is in the hands of the NGOs or the community centres try to explain the process that they have in front of them. Overseas, sometimes there is a lack of understanding of what the DNA process means.
We have a case where a mother here is sending money and everything back home to Eritrea. The person taking care of the two small children decided it was too expensive to bring the two children to the lab. They brought two other children who were of similar ages because they didn't have a clue as to the whole implication of DNA testing. We now have a problem where the children have been denied entry to Canada because the DNA doesn't match the mother. We have to convince Immigration Canada that basically something stupid happened. They ask us how we can dare tell them that someone doesn't understand DNA testing.
It's part of the reality we deal with. It's the lack of understanding of a process that is so complex and demanding. It demands too many things of people. They basically get lost in the whole process, and that complicates it even more. It's a situation of a lack of resources.