Thank you, Mr. Chair.
And thanks, Minister, for being here today.
The last time you were here, I mentioned that I had the opportunity to visit the immigration processing facility in Vancouver. Not only did I walk through the offices to see what people were doing, but I had a chance to visit the backroom where all the files are. What struck me was that every file is actually a person. I think that's one thing that makes this department unique; it makes the work you do so important. But it also means that how the system works ultimately affects real people on the other side of those files.
The department introduced the global case management system a few years ago. I understand it's still a work in progress. I'm wondering if you can tell us if you're satisfied with the status of that system today, and if not, what your plans are to improve it.