Are the organizations helping with the settlement of refugees getting the kind of information they need prior to the folks' arrival? I spoke with an agency once that said it can get a phone call from the airport telling them people are here, but they have no idea about their needs when they get there, even for things as basic as a wheelchair. So they haven't been able to arrange appropriate housing because wheelchair access is not usually accommodated in the kind of housing that refugees to Canada first find. Is that still a problem or an ongoing issue?
On November 21st, 2006. See this statement in context.