I appreciate it, Mr. Chair.
I know a lot of the questions we ask will entail you offering your opinions. But if we really don't benefit from your opinions that are shaped by your experience, I don't know who else we should ask.
I want to follow up with Mr. Jobin on his comment about the length of time it takes.
In your experience, what do you think is the main reason for that length of time, from the time the applicant files a claim until his or her case is heard before you?