Ms. Faille, in my day-to-day practice, I meet clients who are in despair because they can't get a hearing. Some people, whom we don't meet every day, fortunately, appear in my office and tell me they're afraid their marriages won't survive. Spouses are questioning their fidelity or love as a result of the long case processing delays.
There's also the other side of the coin. I respectfully submit to you that the morale of Board members is declining as a result of an inability to cope with the workload. This situation is not desirable for people who ultimately have to make decisions on refugee claims.