Actually, I appreciate what you're saying, but I was saying something slightly different, which is that even when a determination has been made that there is a problem with a person's citizenship, there ought to be a protocol for how that is communicated to the person, recognizing that it will be a surprise and will be a traumatic piece of news for them to receive.
You mentioned the 800 number. One of the things we heard—and quite frankly this is a pet peeve of mine with all kinds of organizations—is that they publish an 800 number that you can only call from certain area codes, and you can't call that number from other places. So is there another number published? Is there a 613 number, or—I don't know what the area code in Sydney?
But we heard that. People said they'd try to call from the United States, they'd try to call some 800 number that is only available in Canada, and they couldn't even get through. Has that been addressed?