In my opinion, Mr. Chapman's case is unacceptable. He's a member of the Royal Canadian Legion. This is incredible. Why is the legislation being followed to the letter in such a case? Other witnesses appeared before the committee, including a woman who cried because she had lost her citizenship.
So, why is the process taking so long? The people coming here are human beings, not animals. You are public servants, you are human beings as well. You should understand, therefore, how they feel. You are blindly enforcing the legislation. It's as if you believe that the legislation comes first and that there's nothing to be done other than to comply with the legislation.
I find this difficult to swallow.