Minister, one of the things we've heard is the difficulty in getting information from the department for folks who find themselves in the situation of having their citizenship questioned. We heard another one of those stories this morning. I think the service was probably shabby by anyone's standard, unfortunately. I'm just wondering if there's any measure in place to do advocacy for people who come with those kinds of questions, and if there is, how that information has been put out through the department. So when someone comes and is confronted with the crisis that their citizenship is in question, how is the department dealing with that, and how are people taking people through that process so that it recognizes the huge disruption in their lives that this question causes?
On May 29th, 2007. See this statement in context.