It is a concern, and most of the concern has been with the Passport Office, not with Citizenship and Immigration. I want to be very clear about that.
I think all of our offices have been inundated—I don't think that's too strong a word—with the concerns of people who have had difficulty getting their passports. Some of that difficulty seems to have been because there hasn't been any long-term planning toward the changes that have required people to need a passport. I just want to make sure that kind of planning is going ahead as these other, further changes come onboard down the road.
I just want to conclude by thanking you again for coming, and by thanking you, as Ms. Grewal did, for all the work you do on behalf of Canadians. I know it hasn't always been easy lately, but I do appreciate that you do come here to talk to us about it.