Well, it's a phenomenon everywhere. It's not just us. The same thing happens in the States and everywhere. The drop that you see in the last two years is international. And then you have safe third that plays into it.
The year we had so much productivity...we couldn't sustain that all the time. We knew people were going all out, but at the same time, if I had all the members I need, we could eat away at the backlog at a faster rate than I'm doing it at right now. Right now, I'm plateauing.
As a matter of fact, if you look at the numbers.... I was hoping to come here with 19,999, but we have been at 20,300 to 20,500 for the last six months. And it's a direct relationship.
I don't want to talk too much about appointments, but I think I did try to make the point that once you start having a time stop in terms of appointments, it has its bearing.