We did see quite a bit of improvement there in the system called CAIPS. In 2000, a lot of the missions abroad were not really hooked up to it properly. There was no interface with the basic data system called FOSS, and a lot of the people weren't very well trained on it.
By 2003 they had fixed the interface, so there was real-time data between their basic database, FOSS, and what people were seeing overseas. The training has been done, and close to 100% of the people have access to it. So there has been quite a bit of improvement there.
It's going to be supplanted by the global case management system, whenever that's done.