We unfortunately haven't done any recent audit work that would enable us to comment on the situation presently. When we did that audit, though, we noted that the department was having difficulty meeting the targets that had been established by government, and even with that there was a very long delay in processing. We do mention that they needed better tools, better information systems. We do have an audit under way now on systems under development; I think it's called the global case management system, which had been indicated by government as being one of the solutions to many of these problems, but which has had recurring problems and has been late, and will be part of that audit we'll be reporting on this fall, in November.
On June 5th, 2006. See this statement in context.