I would comment about transparency and the confusion between departments. At the very beginning you said the LMO is actually HRSDC, not Immigration. To the general public, they are Immigration, and that in itself is confusing.
I know that when you're intimately involved in the process and so on you understand that it's HRSDC versus Immigration, but to the general public, the business community, and so on, an LMO means immigration. That in itself is indicative of the level of confusion that starts right at the top, moves all the way down, and filters down throughout the entire process. We really need to see some clarity, some education, and some understanding as to how to streamline this process.