Yes, six years is ridiculous.
First of all, I saw Minister Finley on Canada AM when she was discussing this, and she said they were going to start moving some of the caseloads from these offices that are extremely busy to ones that aren't as busy. That's a really wise idea.
I've never been to a visa office, but we do go to national seminars where we have our colleagues from these offices come to present. They say they input your file, and two years later is when they look at your file—look at it, not even start processing it. That needs to be changed.
As you said, I totally agree that we should fill the need where it is and start expediting these applications.
We need to talk to the guy at Tim Hortons, because we have clients who can pour coffee for $10 an hour.