I want to address the issue of the clientele using consultants. The real issue, of course, is the consultants. I find that the consultants charge the money and then, when they can't do the work, they send their clients to members of Parliament. They try to get their work done through the members, yet they have charged their clients for doing something.
What bothers everybody is that consultants don't often tell people when their claims are not going to be successful. They assume that the claim is going to be successful so they can charge the client, even when they know very well, based on past experience, that those claims are not going to succeed.
How are we going to stop these things? An immigration consultant should tell his client if his claim as a refugee will not be accepted. They should also recognize that members of Parliament may be willing to help constituents but are not arms of consultants who have failed their clients.