You raised a number of different subjects.
I would like to say that the staff at Citizenship and Immigration do work hard. I've been to facilities outside this one. I've looked at how they are working to improve the process and trying to deliver better service, and I'm very proud of the work they do.
You do raise one really interesting point, and that is about the point system. When we were looking at immigration reforms, one suggestion was that we raise the number of points to stream people out so we could manage the backlog or the intake better. I disagreed with that for the simple reason that this would benefit those with more education, not necessarily with the education we need. As Ms. Chow pointed out, we also need welders. We need cooks, and those people would have been screened out, so I recognize that raising the points isn't good.
There are certainly some challenges with the existing point system, and I would encourage this committee, based on the fine work you did on the lost Canadians issue, to go ahead and take a look at the point system to see if you can find ways we can remedy that program to make an even more effective immigration system. I'd welcome those recommendations.