Each time we examine the supplementary estimates, I always ask for a table of waiting times for processing, the number of Canadian staff overseas, and the costs of each mission. That kind of information would help us to understand in detail what is going on in the missions.
There is a report that provides the details of processing delays in each of the missions. We are told that waiting times are getting longer, and that in some offices, like Nairobi, service is nowhere near adequate. We have an office in Haiti too; when we call, they just hang up on us. We are told that each time we call to ask for information on behalf of Canadians, it holds up their work by three months.
We can sense the frustration that these overseas employees have with their workload. I want to know how the department is dealing with it. If you have some kind of answer for us, please go ahead. Afterwards, I may well have other questions.