Okay.
Very quickly, because I want to give my colleague, Mr. Calandra, an opportunity to ask a question or two, one of the things that we included and I mentioned at the outset was the investment we've made in terms of pre-landing knowledge of credentials, making investments in countries like India, China, the Philippines. We are trying to assist individuals so that rather than coming here and having to work through those issues, they'll be able to do that pre-landing.
I wonder if you were aware of this and if you could comment on whether or not you think this is the correct and right thing to do.