Certainly in Nairobi, there was a period of time when the office, because of the situation in Nairobi, could not process cases, couldn't get out to do area trips. There was an incident that happened over that period of time. That caused some problems. You will remember that processing time is not only the time it takes to process the case, but it starts from the time the case arrives at a mission.
On October 29th, 2009. See this statement in context.