We would have liked to centralize a full application, but that would have meant that all these applications would have come to Sydney. The issue was trying to get some of the administrative work out of the missions. It is very expensive to put people overseas. The overseas officers need to focus on where the risk exists.
When we get global case management—and we are also working on an e-application process—we will have a virtual central office that will do all the front end and the back end. Only the work that requires local knowledge will go back to the missions. It is a beginning. It has growing pains, but we are getting to where we need to go.